Shipping policy
SHIPPING POLICY
Last Updated: June 16, 2026
Order Processing
Orders are typically processed within one (1) to three (3) business days.
Personalized and customized products may require additional production time.
Processing times are estimates only and are not guaranteed.
Shipping Times
Estimated shipping times within the United States are generally between three (3) and seven (7) business days after shipment.
Actual delivery times may vary due to carrier delays, weather conditions, holidays, high-volume periods, or circumstances beyond our control.
Delivery estimates are not guaranteed.
Shipping Rates
Shipping charges are calculated and displayed at checkout unless otherwise stated.
Free shipping promotions may be offered from time to time and are subject to change without notice.
Shipping Address Accuracy
Customers are responsible for providing complete and accurate shipping information.
Denku Drops is not responsible for orders delayed, lost, or returned due to incorrect or incomplete addresses provided by the customer.
Lost, Stolen, or Delivered Packages
Once a package has been marked as delivered by the shipping carrier, responsibility for the package transfers to the customer.
We are not responsible for lost or stolen packages after confirmed delivery.
Customers should contact the shipping carrier and local authorities if package theft is suspected.
Undeliverable Packages
Orders returned due to incorrect addresses, refusal of delivery, or failure to receive delivery may be subject to additional shipping charges before reshipment.
Contact
Shipping-related questions may be directed to: